Virtual Assistant Services For Psychologists & Allied Health Workers using Halaxy |
Australia-wide
Moira our Personalised VA provides tailored health admin support across Australia for solo and small practices with up to 3 practitioners. While our ongoing practice management services are specialised within Halaxy, we are able to deliver our responsive virtual reception support across other major allied health platforms.
Our Services
Moira brings over 20 years of experience in running franchises, administration, IT support and bookkeeping to every package she offers. For the past 4.5 years she has also worked as the VA for a psychology practice, and completed training in Medicare and privacy in practice, so she understands how private practice runs, from referrals to Medicare.
On-Going Support Packages
Full VA Package
Your day-to-day admin in Halaxy, from enquiries, bookings, and referrals to billings and claims.
Suitable for: Psychologists, counsellors and social workers in solo or small practices using Halaxy who want to hand over most of their day-to-day admin.
Reception Package
Phones answered from 8:30 am to 4 pm, bookings, enquiries and cancellations filled from your waitlist.
Suitable for: for a range of different practitioner types who offer individual appointments and want their phones answered and appointments booked, in Halaxy or other systems such as Zanda.
Ad Hoc Support Package
Help with one-off tasks or extra hours when you need it.
Suitable for: for a range of different practitioner types who need specific one off support that Moira offers.
One-off Projects
Halaxy Automation Set Up
Automatic claiming, invoices, reminders , re-referral alerts and more, set up for you and your clients.
Who is it suitable for: Practitioners working in Halaxy who want to streamline their practice and making Halaxy do more of the work for them.
Practice Management Manual
Your practice’s admin procedures written down in one place to help your current team and future team run your practice seamlessly.
Who is it suitable for: psychologists, social workers and counsellors looking to document their procedures and policies.
Bookkeeping
Bookkeeping
Reconciliations, coding, invoicing and reports.
Suitable for: practitioners looking for support with their books, who are behind or need help problem-shooting.
The Difference an Experienced VA Can Make
Running a private practice can be incredibly rewarding. However, we understand there are times when the overwhelm starts to take over. Your books start to fill, GP letters become harder to track, the emails and calls keep coming, and Halaxy keeps notifying you of updates you don’t have time to implement.
You don’t have to keep trying to do it alone. We can help support you and your clients, so you can keep your focusing on what’s important to you.
Fill in our enquiry form so we can get started personalising the service to fit your needs.